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Frequently Asked Questions

First Choice Medical works with a large range of licensed suppliers. If there is a product you are looking for, but cannot find on our website, please contact our sales department and they will provide you with a quote.

First Choice Medical only offers brand name medical devices. All products are sourced from their actual manufacturers. We do not sell generic or counterfeit goods.

First Choice Medical offers free shipping on all orders.

First Choice Medical ships to various countries around the world. If you wish to know if we ship to your country specifically, please contact any one of our customer service representatives and they will be happy to help you.

Once your payment has been received, orders are shipped within 1 – 2 business days. Depending on the ship to location, delivery may take anywhere from 4 to 10 business days. If you wish to know how long it may take to receive an order, please contact our customer service department, and they will be happy to help you.

All products listed on First Choice Medical’s website are registered and approved by their country’s respective health regulatory bodies. All distributors that we work with are fully licensed.

All prices listed in First Choice Medical’s website is in USD (US Dollars).

First Choice Medical accepts all major credit cards such as American Express, Discover, MasterCard, and Visa, as well as wire transfer.

At this point, First Choice Medical does not accept credit card payments through our website. Once you place an order, we will send you a copy of our credit card authorization form for you to fill out.

If you have any questions that are not answered, please feel free to contact our customer service department and they will gladly assist you.